Frequently Asked Questions
Yes, stem count and add-ons can be customized on the product page.
Absolutely simply write your message at checkout, and we’ll include it.
Contact us within 6 hours with photos; we’ll arrange a replacement or refund.
No, due to the perishable nature of flowers, cancellations are not possible.
Yes, depending on the destination. Please contact support before placing the order.
EUR, USD, TRY, and SEK displayed according to your choice.
We will coordinate with you to deliver to a neighbor/concierge or attempt redelivery.